It said the hotel industry must adapt to avoid severe hardship in the aftermath of the foot and mouth outbreak and the American terror attacks. Roger Marlowe, chairman of Brighton and Hove Hotels Association said: believe a warm welcome and a clean place to stay will make customers want to come back. We are constantly looking at new ways to improve our personal service to guests.

had hoped foot and mouth would cause only a temporary dip in visitor numbers but US trade is set to stay low next summer as many people are nervous about flying

Published in the Evening Argus October 22nd 2001

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